Every decision we make is a step towards a more sustainable future.
At Phoenix Innovations LLC, we wholeheartedly believe in sustainable business practices done with responsibility.
Ethics and integrity are at the heart of everything we do at Phoenix Innovations LLC. As stewards of responsible business practices, sustainability is not just a commitment—it’s our obligation to the world and to future generations. We’re dedicated to fostering positive change, not only in the environment and combating climate change, but also in social justice and good governance.
ESG Report Abstract
Our ultimate goal is to deliver value to people while keeping our planet green, society thriving, and maintaining economic growth. This page is a report of our activities and our efforts towards achieving that goal.
Phoenix Innovations LLC’s Report on ESG Practices
Phoenix Innovations is a leading technology-driven company based out of the United States that offers managed data services, and consultation and business solutions, principally in the area of mobile device reverse logistics and secondary markets. Phoenix Innovations LLC is one of The Phoenix Group® of Companies, also comprising of sister companies in Canada, the United Kingdom, and India. Phoenix’s headquarters and robotics showroom is located in Flower Mound, TX with a satellite office in Alpharetta, GA.
Phoenix Innovations LLC has a relatively minor impact on the environment. Emissions from our facilities are currently limited to greenhouse gas emissions from the use of locally provided electricity and some fuel used by company vehicles. Our water usage is limited to sanitary purposes and does not generate hazardous waste. Solid waste is also primarily limited to sanitary sources.
Phoenix is in the process of preparing to expand operations to include processing of returned mobile devices, under the new company name Phoenix Supply Chain Services LLC. This expansion will increase electricity consumption and add transportation emissions. As we prepare for this expansion, we are keeping top of mind the need for the lowest emissions sources possible.
Occupational Health & Safety
The following table shows a report of our performance against objectives set up towards ensuring employees are able to operate in an accident-free environment.
Highlights of our OH & S initiative
We have a Health and Safety Program Manual in place, which has been drafted after extensive risk assessments and job site research.
100 % of employees working at Flower Mound and Alpharetta were trained in the contents of the Health and Safety Program
Objective of the initiative:
To ensure the numbers on health and safety metric are curbed to a minimum, the ideal number being zero.
Measure
2024
2025
OSHA 300
0
0
Lost time accidents
0
0
Restricted work days incidents
0
0
Medical Treatment
0
0
Occupational Illness
0
0
First Aid
0
0
Near Misses/Potential Incidents
0
0
Environmental Performance and Sustainability
It is Phoenix Innovations’ intention to be a good corporate partner to our communities, provide our employees with healthy and safe working conditions and limit to the extent possible our impact on the environment.
Goals:
Phoenix Innovations has committed to the science-based target of reducing Scope 2 and 3 emissions at a rate of 4.2% reduction/year within a timeframe of 7 years, considering 2023 as base.
reduction/year
Performance Metrics:
2023 SCOPE 2 CO2 Emissions by location (electricity): 99.1 metric tons CO2
Alpharetta, GA:
Flower Mound, TX:
2023 SCOPE 1 CO2 Emissions
Performance Metrics For Year 2025:
2025 SCOPE 1 CO2 Emissions
metric tons CO2e*
2025 SCOPE 2 CO2 Emissions
metric tons CO2e*
2025 SCOPE 3 CO2 Emissions
metric tons CO2e**
*Calculated using EPA emission factors.
**Provided by the company’s primary vendors.
Highlights:
Phoenix Innovations initiated an ISO 14001:2015 compliance assessment, achieving certification through independent accreditation in May 2024.
Phoenix Innovations initiated R2 certification at its Flower Mound facility in 2025.
Governance
Phoenix Innovations has recruitment policies and guidelines that outline our recruitment strategy, which may vary depending on the specific role and needs. Encouraging diversity at the workplace is a part of our recruitment guidelines.
Through various initiatives as a part of employee growth program, Phoenix Innovations offers learning opportunities to employees along with industry relevant professional training not limited to statutory mandates.
Phoenix Innovations also reinforces integrity through ethics topic training to ensure that all employees uphold the highest ethical standards.
The following table offers training and completion data from the year 2025.*
Training
Percentage of Completion (2025)
Prevention of Sexual Harassment
73.6%
Managing Biases
81.8%
Diversity and Inclusion
89.3%
*The data collection began in 2025. Hence, we have taken the base year as 2025. This table may be updated in the future as annual data gets added.
Other Highlights
In 2025, each employee participated in approximately 3 hours of required training, including sexual harassment, code of conduct and anti-bribery training.
In 2025, 73% of eligible employees have taken advantage of Udemy subscriptions (available on request) to increase their knowledge and skills in line with individual and organization goals.
Eligible employees have taken advantage of Udemy subscriptions
Business Continuity Management
Phoenix Innovations’ Business Continuity Management plan is described in a separate document, available for customers upon request.
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